With the will to absolutely respect and protect the interests of its customers, Dientht.vn commits to keep confidential the private information of its customers . Please read the Privacy Policy below to understand the commitments we make.

1. Collect customer information​​​

We always welcome and greet you when visiting the Dientht.vn website without having to provide any personal information, and commit to only collecting necessary information when you voluntarily provide it related to the transaction between us and you, including:

• Company name, store, business unit, transaction address, tax code.
• Full name, ID number, contact address.
• Email, mobile phone number, landline phone number.

Please ensure the accuracy and legality of all information provided. Dientht.vn is not responsible for any legal issues or information provided by customers.

You can opt out of such information at any time by using the unsubscribe functions in the promotional communications.

2. Purpose of information collection

Information collected on the website Dientht.vn is used for the purposes of:

– Support customer account management, send promotional and marketing information

– Consulting on products and services if requested by customers.

– Support and answer questions related to products and services provided by Dientht.vn.

– Handle order related issues: Ordering; Payment; Delivery.

– Handling after-sales services: Warranty; Return; Warranty; Complaints, Customer Service.

– Customize and upgrade website content and interface

– Carry out promotional activities related to Lotech.com.vn products and services.

– We only provide account information and other personal information when we are sure that providing such information is in accordance with the law, protecting the rights and property of customers when using the services of Dientht.vn and other third parties.

– Upon legal request from a government agency or when we believe it is necessary and appropriate to comply with legal requirements. It certainly does not include selling, sharing, or otherwise disclosing customers’ personal information for commercial purposes in violation of the commitments set forth in our Customer Information Privacy Policy.

3. Commitment to protect customer personal information​​​​

Dientht.vn commits to keep the personal information provided by customers absolutely confidential according to Dientht.vn’s personal information protection policy. We protect your personal information by.

– The collection and use of each customer’s information is only done with the consent of that customer, except in cases where the law provides otherwise.

– Do not use, transfer, provide or disclose to any third party any customer’s personal information without the customer’s consent.

– Any violation will result in the deprivation of all rights and will be prosecuted if necessary. All your information in the system will be kept confidential by us, but in case the law requires it, we are forced to provide this information to law enforcement agencies.

– In case the website administrator or information storage server is hacked, leading to loss of customer personal data, Dientht.vn will be responsible for reporting the incident to the authorities for timely investigation and handling and notifying customers.

– Our customer information security policy is only applied at Dientht.vn and does not include or relate to other third parties.

4. Information storage time .

We will store personal information provided by customers on our internal systems during the process of providing services to customers or until the purpose of collection is completed or when there is a request to cancel the information provided by customers.

5. Change in policy.

We reserve the right to change and modify the privacy policy at any time. Any changes to this policy will be notified in advance and posted on the website Dientht.vn.

6. Contact information.

For any customer feedback on our service quality, please contact:

THT VIETNAM ELECTRIC JOINT STOCK COMPANY

Address: No. 16, Lane 155, Tay Son Street, Quang Trung Ward, Dong Da District, City. Hanoi

Office: No. 19-20, Block A, Intimex Center, Lane 238, Hoang Quoc Viet Street, Co Nhue 1 Ward, Bac Tu Liem District, City. Hanoi

HOTLINE: 0904 331 968 – Website: dientht.vn – Email: info@dientht.vn